Punkin went pee-pee on the potty for the first time!

We may still have a long way to go, but I'm looking forward to the END of potty training!

Dear T-city,

You planned to do some work on your system to "expand your service area" in July. You called me to tell me the "jelly bean" account would be unavailable after that time, and I would have to think up another name for it. We talked about it and I gave you the new name, and mentioned that you hosted my web site, too. We discussed that for a bit, and you told me all would be fine.

Then you postponed the system maintenance until August 6. Not to worry, though, access would only be disrupted for a few hours.

August 6, late at night the work was done. August 7, nothing worked. Not my email, not Hubby's email, not my web site, nothing. I wasn't surprised, just disappointed. I called you that afternoon, and Hubby's email account was working when I hung up with you. One day without service for him. No biggie. Because my email account was a secondary off of his, it would take longer. I can be patient.

I called the next day. "We're working on it, we don't have any word from the engineers, it should be up soon, but it might be tomorrow before your account is restored." My level of impatience is steadily rising.

And the next day. "You are not the only one with this problem. We're working on it, we don't have any word from the engineers, it should be up soon, but it might be tomorrow before your account is restored." I've become obsessed with this. Fix it NOW! Don't make me come over there!

And the next day. "The problem is much bigger than we originally thought. (duh) We're working on it, we don't have any word from the engineers, it should be up soon, but it might be tomorrow before your account is restored." If I had gotten a different answer, I would have been surprised.

I'm not even holding out any hope for my email account or my web site anymore. Snotty attitudes from your techs don't help to lower my frustration level. By Friday, my phone calls were going into voicemail, and no one from your company was returning them. That was a week ago.

People, you've toasted my web site, my one and only creative outlet. I'm terribly disappointed in you. Maybe you should slow down a bit, think things through, examine everything with a fine tooth comb, double check and triple check. Make a worst-case scenario plan of action. Then, you can throw that switch to expand your services.

Your slogan "You ain't seen nothing yet." Oh, yes I have thankyouverymuch.

Thank God we never got rid of Net56.

Sayonara LOSERS,
Kelli Jelly Bean without a home (thanks to you!)

My Dearest Net56,

I love you. Don't ever change.

Kisses,
Kel

Dear Freebiehosting.com,

Last week I signed up to have you host my web site. I followed the instructions on your tech support pages, and (according to what's on your site) my domain name should be working by now. I haven't received any email from you (as I should have, again according to what's on your site). You don't have a phone number, so I can't call you. I've sent you a couple of emails, and I'm already disgruntled from being burned by T-city.

I'm just wondering… what's going on? Can you help me? Hello? Is there anybody there? Hello…?

Ok… I guess I'll just go then.

Bye,
Kelli Jelly Wandering Bean

Dear Groovylinkage.com,

This better work. I'm impatient and frustrated. (My inner self is stomping her feet, balling her fists and yelling.) I want my site working with the domain name that I paid for back in March because a T-city loser told me I had to before another T-city loser told me I didn't have to.

At least you people have a phone number on your site, and you actually answer the phone, (and you're polite and (bonus here) helpful!) and I'm getting the expected emails from you. I'm taking that all as a good sign, but I'm not totally convinced yet.

Impress me.

Impatiently yours,
Kelli Jelly This-Better-Work-Or-I-Just-Might-Go-Postal Bean

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